Shipping
How World Plush Inc gets orders to you.
Where we ship
Within the United States, to street addresses and PO boxes. We do not ship internationally yet.
Processing time
We pack within two business days of the order being placed. Orders placed at a weekend go out on the following Monday or Tuesday.
Carriers and delivery estimates
We use national carriers and pick the one that serves your address. Any date a carrier shows is an estimate, not a promise - weather, holidays and carrier backlogs move it, and none of that is in our hands once the parcel is collected.
Holiday cut-off dates
Around holidays, carriers publish their own last-collection dates and they move every year. We post the current ones on this page as each holiday approaches rather than keep a stale date here.
Lost or damaged parcels
Write to peter@plushitos.com with your order number. If the parcel is damaged, a photo helps. If it was delivered but is not there, we ask you to check with the carrier and your neighbours first, then we replace it or refund it. You do not pay shipping either way when the parcel is our problem.